Why Helmsman

Why Helmsman

We’re with you. All the way.

At Helmsman we are wholly dedicated to understanding your business in fine-grained detail and shaping the entire claims journey to your best interest.

As a third-party administrator, our job is to take the bumps out of the road and make sure you stay in control, by providing complete commitment, advanced capabilities, and reassuring continuity.

Helmsman provides three key advantages

Complete commitment

We invest time in getting to understand your business in fine-grained detail, so that we can provide support that’s tailored to your needs.

Advanced capabilities

Our teams access cutting-edge technologies, such as our next-generation predictive modeling, to augment the claims management experience.

Reassuring continuity

The backing of Liberty Mutual gives us stability and staying power, so we can focus wholly on your business.

Proof in numbers

99%+ satisfied

customer retention rate1

2 years in a row

Recognized by Forbes as one of the best employers for diversity


data scientists


risk control professionals

Want to know more? Let’s talk.

Photo of Karen Reading

Karen Reading

Managing Director, Sales
Photo of Mark Siciliano

Mark Siciliano

Managing Director, Service

This website is intended to be informational. Descriptions are provided only as a summary outline of the products and services available and are not intended to be comprehensive and do not constitute an offer to sell or a solicitation. The products and services described may not be available in all states or jurisdictions. See your policy, service contract, or program documentation for actual terms, conditions, and exclusions. Any inquiries regarding the subject matter set forth herein should be directed through licensed insurance professionals.