Customer portal

Instantly access your account information

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Our dedicated, secure portal designed for Helmsman customers provides access to:

  • Account team information
  • Report claims online
  • Access to RISKTRAC®, our web-based tool that allows you to manage and report on your claims activity
  • Medical provider capabilities
  • Billing information
  • Access to Liberty Mutual SafetyNet™

Need access or help? We’re here for you.

  • To register for customer portal access: Contact us or reach out to your Helmsman representative.
  • Questions and login help: Call 1-800-989-7854.
  • Billing questions: Call 1-800-320-7582.

This website is intended to be informational. Descriptions are provided only as a summary outline of the products and services available and are not intended to be comprehensive and do not constitute an offer to sell or a solicitation. The products and services described may not be available in all states or jurisdictions. See your policy, service contract, or program documentation for actual terms, conditions, and exclusions. Any inquiries regarding the subject matter set forth herein should be directed through licensed insurance professionals.