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Auto - Solutions - Helmsman


Count on our experience and expertise to keep the wheels turning and protect the operations and relationships you’ve worked hard to build.

When your driver is involved in an auto accident or your fleet vehicle is damaged, there’s a lot at stake. With the right people in place in different specialized teams, we have the knowledge and expertise to get the best results for your claim. Whether you experienced minor vehicle damage or need help navigating the complexities of a major accident with severe injuries, we are poised to scale with your business. 

Results-Driven Claims Management

We empower our auto claims specialists to do what they do best: get results. Our confidence comes from the talent we nurture with ongoing training and a time-tested approach that includes investing in resources to accurately assess damages and injuries. We work hard to protect your business and bring consistent results through:

Proactive investigation.

We talk with injured parties, customers, and witnesses, and put forth a diligent effort to review all the available evidence: police reports, surveillance reports, social media, medical records, authorizations, and other details to thoroughly investigate losses.

Comprehensive evaluation.

You can rely on our extensive network of resources, including body shops, appraisers, and mobile app estimates to understand damage, determine liability, and assess value to help us plan and execute.

Strategic negotiations.

We negotiate on your behalf for results that really count. Trust us to leverage our vast network of resources and experience to drive each incident toward its best result.

Tailored communication.

Count on us to keep you informed along the way, so there’s never a surprise or unexpected change of direction.

5 Goals We Target to Achieve Better Outcomes

  • Goal 1: Early resolution for low-severity claims.
  • Goal 2: Our guaranteed repair network of trusted body shops offers you a quick, seamless experience backed by a repair guarantee for as long as you own the vehicle.
  • Goal 3: Dedicated, high-caliber claims specialists supported by ongoing training and development.
  • Goal 4: Specialized teams that focus on claims by exposure.
  • Goal 5: Expert resources for traumatic injuries.
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