Coronavirus (COVID-19) Guidance - Resources - Helmsman

The situation is quickly changing as COVID-19 is developing in the U.S. and globally, with potential impacts to your business. We care about the health and safety of our employees, customers, and communities and wanted to share some resources to help keep you informed.

 

Reopening resources:

• COVID-19 FAQs and tips for businesses: Our risk control team is here to help you mitigate operational risks your business may be facing. Review our COVID-19 FAQs and tips for businesses. (Updated June 26, 2020)
• Resuming hotel and resort operations: Resuming hotel and resort operations in response to new COVID-19 guidelines presents unique challenges. Review steps to help you manage the reopening in a safe way, protecting your staff, customers, and business. (Published on May 15, 2020)
• Restoring office operations: Resuming office operations in response to new COVID-19 guidelines presents unique challenges. Review steps to help you manage the reopening in a safe way, protecting your staff, customers, and business. (Published on May 15, 2020)
• Restarting operations in the restaurant industry: Resuming restaurant operations in response to new COVID-19 guidelines presents unique challenges. Review steps to manage the reopening in a safe way, protecting your staff, customers, and business. (Published on May 15, 2020)
• Resuming retail operations: Resuming retail operations in response to new COVID-19 guidelines presents unique challenges. Review steps to manage the reopening in a safe way, protecting your staff, customers, and business. (Published on May 15, 2020)
• Eight areas of focus for restoring business operations: As sections of the country slowly reinstate parts of the workforce, there are critical strategies businesses should consider as they anticipate returning to business operations. (Published on May 8, 2020)
• Construction site safety during shutdown and reopening: COVID-19 activity has led to unplanned construction site closures, and now planned re-openings. Proactively developing shutdown and reopening plans can help you safeguard your workers, the public, and your project.  (Updated on May 8, 2020)
• Restoring operations in manufacturing: Restarting your manufacturing business may present unique challenges. Our planning guide can help you as you work on your plan. (Published on May 8, 2020)

Regulatory updates:

• Workers compensation presumption legislation: Learn how policymakers are aiming to expand workers compensation for workers whose COVID-19 infections were work-related. (Published on July 21, 2020)
• COVID-19 pandemic prompts numerous policyholder accommodations: Learn how insurance regulators and insurers are expanding on refunds and credits for policyholders for individuals and business owners. (Published on July 21, 2020)
• Telemedicine goes mainstream: Learn about the key shifts in telemedicine access as a result COVID-19 and how it benefits Medicare healthcare enrollees. (Published on July 21, 2020)

Claims response:

• California COVID-19 employer resources: The governor of California just signed new laws affecting workers compensation. These resources can help you understand and comply with the laws and what they require of employers and insurers. (Published on October 1, 2020)
• COVID-19 employer update –  WC claims handling and care: To help manage the challenges COVID-19 is creating for new and existing claims, our workers compensation claims teams have activated a few plans to assist you better while keeping people safe. Learn more about the steps we are taking and answers some common questions from brokers and customers.  (Published on March 27, 2020)
• Injured worker resources and FAQs: We know COVID-19 response is affecting injured workers. Here are some resources and answers to frequently asked questions to help injured workers with their workers compensation needs during COVID-19.  (Published on March 27, 2020)
• COVID-19 Workers Compensation Response: Review our approach for workers compensation (WC) claims handling and employee safety strategies during the COVID-19 outbreak.  (Updated on May 20, 2020)

Risk control resources:

• COVID-19: Manufacturing and repurposed operations: Many manufacturers are changing operations to respond to the needs of this pandemic. Learn more about how repurposing operations may result in new and unexpected exposures. (Published April 22, 2020)
• Risk control tools for the current climate: As businesses work to address the unforeseen challenges of COVID-19, Liberty Mutual’s teams of risk control experts can help you prepare and protect your operation. (Published April 14, 2020)
• Guidelines for stores using employee vehicles for deliveries: To meet growing consumer need, many grocery and convenience stores have expanded their delivery services. Review guidance on selecting drivers, vehicle specifications, driver expectations, and more. (Published April 13, 2020)
• Business continuity in uncertain times: When business disruption hits, your operations may be facing daily unexpected challenges. There are steps you can take to minimize the impact so your business will be in a better position to recover.  (Published March 31, 2020)
• Restaurant deliveries using employee vehicles: As state and federal guidelines ask that restaurant dining areas close for the safety of employees and patrons, here are some best practices for restaurants that have employees delivering food in personal vehicles.  (Published on March 19, 2020)
• COVID-19: Temporarily closing a facility or downsizing operations: If you are closing a facility or downsizing operations because of COVID-19, having a facility plan can help reduce the exposure of property loss.  (Published on March 19, 2020)
• General guidance for businesses on how to prepare for and respond to COVID-19: Review general guidance for businesses on how to prepare for and respond to COVID-19.  (Published on March 13, 2020)
• Ergonomic tips to maximize your comfort when computing: With more employees potentially working from home, this checklist provides tips for staying ergonomically safe.  (Published on March 13, 2020)

This website is general in nature, and is provided as a courtesy to you. Information is accurate to the best of Helmsman’s knowledge, but companies and individuals should not rely on it to prevent and mitigate all risks or as an explanation of coverage or benefits under an insurance policy. Consult your professional adviser regarding your particular facts and circumstance. By citing external authorities or linking to other websites, Helmsman is not endorsing them.